To use Qreatix Theme, you must be running WordPress 5.7 or higher, PHP 7.4 or higher version, PHP 8 is recommended and MySQL 7 or higher version. Our themes have been tested on all major browsers. Below is a checklist of items your host needs to comply with to ensure proper operation:
- Ensure your web host has the recommended requirements to run WordPress.
- Make sure the latest version of WordPress is up and running.
- If necessary, you can download the latest release of WordPress from the official WordPress website.
WordPress recommends using PHP 7.4. Our themes work correctly with PHP 7.4+.
However, it is recommended to have PHP 7.4 or even better, PHP 8 running on your server.
PHP Configuration limits
Issues you may encounter, such as demo content fails when importing and similar issues, are generally related to excessively low PHP configuration limit settings. You can either increase these limits on your own or contact your web host and ask to have the limits increased to the following minimums:
- memory_limit 128M
- max_input_vars 3000
- max_execution_time 300
- post_max_size 256M
- upload_max_filesize 128M
Note that the values above are the minimum required. We recommend setting these values higher if possible.
If your web host allows you to overwrite your server PHP settings in a php.ini file, create a file named php.ini, paste the content below in it, and drop it in your /wp-admin folder.
- memory_limit = 128M
- max_input_vars = 3000
- max_execution_time = 300
- post_max_size = 256M
- upload_max_filesize = 128M
If your server is Nginx-based, you can follow the same process using a .user.ini file.
Verify your server limits
You can check your Serve Limits in the System Status table (Tools > Site Health > Info) if available or by installing the WP-ServerInfo plugin and navigate to Settings > WordPress phpinfo(). The first column refers to your installation value, and the second column refers to the limits of your host. These values are often lower if you have selected a cheap hosting package.
Some hosts will try to keep PHP limits low to conserve resources. You can always contact your host to ask what the current settings are, and have them adjusted if necessary. Since you are paying for those resources, you should rightfully expect to be getting your money’s worth.
You can also use the recently added “Server Info” feature. You can find it directly in your Qreatix Dashboard
